I myself have been in Tobler's situation. It happened to me twice that the staff at Smashcity simply post the reservation notice 5 mins before the reservation time and kicked us out of the court while we are still playing a game. Another time, the reservation notice was not even on the net and was on the floor, the people who trained at the court even left the court to rest, we didn't know if the court was reserved or not (since the notice was on the floor covered up by racket covers and the court was empty) so we went to the court and play a game. 10 min later, coach Holvy rudely kicked us out of the court saying it was reserved. We told him we didn't see the reservation notice, then he somehow digged out the reservation notice under the pile of racket covers and told us the court was reserved and we were forced to get out.
Bottom line is, Smash City's court reservation system virtually does not exist and they have this bully attitude of "this is the way it is, either you conform to our rule or get out".
Wayne, if you see this post, I am suggesting Smash City should have a better queueing system. Not by people calling out "I am next" to all other courts if they are waiting. I think Golden Gate has a great queueing system, people are given clips to put on the court if they are waiting for the next game. Smash City don't need timers like GGBC because Smash City has more courts. People who play the game on the court should play two games of 21 point system, challenge court should also play 21 game system. This will reduce the wait time considerably. Also, even if we have the simple clip system, we will know exactly how many courts are reserved for training, so if we think too many courts are taken for training, we will come back some other time.
Tobler, if you are going to Smash City again, I would avoid Thursday night at all cost. In Smash City, Thursday night is the worst weeknight to go to. Wednesday night is a lot better.
Baddymom, we are not trying to kick your doughter out, we are simple giving Smash City suggestions to improve on their court queueing system to reduce confusion and frustration.